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常见问题

Gleam赠品推送活动是如何工作的?
Gleam giveaway could be accessed by "Giveaway" button on the top of the page. Users who complete tasks described in the giveaway receive giveaway entries for that. Each entry increases your probability to succeed in the giveaway - collect as many entries as you can to maximise your probability of getting best skins!
我已经成功支付完成充值但是我的账户余额并未到账,我该怎么办?
因为弹窗死机我无法出售饰品!
关闭窗口并刷新该页面。如果问题依然存在,清理浏览器缓存后再尝试。
Interval giveaways have their own timer (1 day, 1 week, 1 month), users having Premium status subscription join those giveaways automatically. One player to receive the prize is determined randomly when the countdown ends.
Before buying Cases
检查自己的Steam账号市场交易权限是否受限,否则我们的机器人将无法发送皮肤至您的账号。登陆Steam账号打开市场,确认市场交易权限正常并且密码更新超过7天。
谨防诈骗
I have bought a case, how can I withdraw my item?
前往您的个人中心页面,点击想要取回的物品栏上发的“发送”键,然后等待至发送状态更新为“获取”后,点击它后可直接跳转至Steam交易窗口接收。
为什么有些箱子会有“暂不可用”的提示?
如果箱子里的皮肤库存不足或已售空,将出现这样的提示直至再次可用。我们的系统一直在监控扫描,并随时采购和补充缺失的皮肤。
充值账户后才能取回皮肤
推广码命名规范?
推广码由3-10个字符(英文、数字)组成,其中至少要包含一个字母。另外违规单词如"admin"、"mod"、"moderator"等将无法通过审核。
什么是农场箱子?
Farm cases are cases designed for a large amount of purchases. For each one you either receive a cheap skin or a rare and expensive one. To use it select the amount of cases to buy on the top (you are able to purchase 25, 50, 100 or 150 cases at once) and click "Buy" or press Enter. Cheap skins are sold automatically (total cost is returned to your balance), rare skins could be sold, upgraded or withdrawn.
什么是多晶格箱子?
Multicase is a type of case in which your skins received only depend on you. It consists of some cells opened one by one when you click them, revealing one of the case's skins. There are 3 modes:
  • Single - you can reveal one cell receiving one skin and see what other cells contained;
  • Multiple - you can reveal as much cells as you want receiving a skin for each cell clicked;
  • Random - reveal one random cell.

Be the master of your drop!

I have bought a case, how can I withdraw my item?
前往您的个人中心页面,点击想要取回的物品栏上发的“发送”键,然后等待至发送状态更新为“获取”后,点击它后可直接跳转至Steam交易窗口接收。
积分获取
During the event you will get tokens by simply buying some of our cases. The token's drop probability is different for each case and is shown on "case contains" section. These cases are marked with event icon next to them.
幸运轮盘
Reward wheel is a limited feature available during some events that allows you to use tokens and receive valuable skins. Compete against other players and get the coolest stuff!
活动补贴
活动补贴是在活动期间以任意方式(积分、余额、皮肤、箱子等)发放到用户账户的补贴,具体补贴比例可在具体活动页面将鼠标放在奖品上查看。
兑换商店
商店内可供进行积分兑换的奖品包括账户余额、常规箱子、高级会员、热门主机游戏以及可实时取回的皮肤。
排行榜
Event page also contains leaderboard showing the list of most successful token collectors. Top players will receive free tokens.

高级会员

怎样取消高级会员订阅?
Please refer to our Subscription Policy.
购买高级会员需要多少钱?
基于不同级别方案的会员权限,订购的价格从$5、$10或$25不等。

箱子大战

什么是箱子大战?
Case battle is a game where multiple players buy the same cases and the one with the highest total cost receives all skins.
如何加入箱子大战?
我如何邀请其他人加入战斗?
通过邀请链接。在箱子大战页面左上你可以找到邀请链接,将这个链接发送给您的朋友,他可以通过这个链接加入到您的战斗中。
箱子大战可以有多少玩家参与?
箱子大战的设计玩家数为2-4人。
箱子大战可持续多少回合?
The amount of rounds in a case battle is not limited and is equal to amount of cases each player will buy.
如何创建箱子大战?
BEST DROP
24H DROP
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